Our Products speak for Us.
When you buy something over the internet, it really is a leap of faith. You can't hold the thing in your hand and look at it. You can't talk to the seller or look them in the eye, to get a feel for who they are. There's no way to know who they are, or what angle they’re working.
Simply put, there is no trust.
There's not a lot we can do to build trust. We can show you the injectors we make. We can tell you about the components we use. We demonstrate the tools we use to assemble and test injectors, and explain our process to you. We can cite our staff's years of experience in the diesel business. We can point to other customer's satisfaction with our products and service.
In the end, though, all we can do is ask you to buy our injectors and decide for yourself. We won't say "take a chance on us," because as far as we're concerned you aren't taking any chances when you buy from Phoenix Technique. You're getting a remanufactured injector - not a cheap Asian knock-off, not a cleaned-and-tested "Refurbished" injector. A fully disassembled, cleaned, inspected, repaired, and tested injector. They work, they work right, and they work every time.
What separates Phoenix Technique from other aftermarket suppliers?
We remanufacture and sell diesel fuel injectors. Not water pumps. Not wiper blades. No filter kits or keyless entry systems or turbochargers. Injectors. We believe in doing one thing, and doing it very, very well. Because we have focused our efforts on doing this one thing, we’re able to keep our costs to a minimum - which means when you buy our injectors, you’re not paying for a lot of overhead and inventory. Just the common rail injectors you need for your vehicle. Nothing less. Nothing more.
Remanufacturing techniques developed and used by Phoenix Technique ensure that every remanufactured injector shipped performs as correctly and as reliably as it did when it was first produced. To maintain customer value, we rigorously inspect and measure components prior to rebuilding the injector, reworking, or replacing the components as needed to ensure top performance. We purchase new components from the world’s premier precision diesel component manufacturers to ensure performance, reliability, and durability throughout the life of our product. Every injector remanufactured by Phoenix Technique is thoroughly tested to verify that our supplier’s components, and our own remanufacturing processes, are flawless. Every remanufactured Bosch injector is assigned a new trim code, electronically tailored from its unique performance characteristics, to ensure top performance when installed in your vehicle. We make sure our remanufactured injectors are packaged securely to make sure it arrives to you clean, intact, and ready to install.
We are dedicated to delivering customer value. Not the false "value" that comes from buying the cheapest product, or the perceived "value" that comes from buying a big name product. Real value, which comes from buying a product that does it's job and does it without needlessly adding cost and complexity. We build value into our injectors by building efficiency into our operations. We strive to remove all non-value activity from our workplace - no couches in the break room or foosball tables on the shop floor. We are comfortable doing things different from our competitors, even when it goes against the accepted practices. Old World Craftsmanship is all fine and good if you want to build eight bespoke injectors a week, but our customers need their product sooner than that. We remanufacture the highest quality remanufactured diesel fuel injectors possible, at the best price, and then we ship them to you. No middlemen, no warehouses, no commissions or handling fees.
We’ve built our entire business around one objective: To make our customers successful. When our customers are successful, then so are we. Not when we make the sale or when we balance the books at the end of the month. We are only really successful when our customer is back on the road with our help.